Who We Are

At Löwenzahn Organics, we stand for high-quality, uncompromising organic baby food. As a dynamic team in Mainz, we work passionately to enable parents to make the best decisions for their babies. To support our community even better and take our customer experience to the next level, we are looking for an empathetic communication talent to join our operations team.

Your Mission

In this role, you are much more than a "service hotline" – you are the voice of Löwenzahn Organics for our B2C customers in the DACH region.

• Heartfelt communication: You answer inquiries by phone, live chat, email, and social media with precise, brand-aligned information and a healthy dose of empathy.
• Customer Experience Champion: You actively support us in shaping and further developing the customer experience function from the ground up.
• Zendesk Expert: You are our first point of contact for Zendesk onboarding and the optimization of our internal processes.
• Problem Solver & Advocate: You advocate for our customers' needs in the areas of logistics, website usage, and product information, ensuring that every solution is just right.

What You Bring

• Experience with Drive: You have more than 3 years of experience in customer support for an online company and are eager to grow into leadership or project management roles in the future.
• Language Skills: You have native-level German and communicate confidently in English (min. B2) to navigate international contexts with ease.
• Tech Affinity: The Zendesk Suite is your second home, and you enjoy using tools in a way that makes work easier.
• Empathetic Mindset: You are an active listener, remain patient even in stressful moments, and love finding real solutions for people.
• Passion for the Topic: You are passionate about infant nutrition and share our values of organic quality and transparency.

Why Löwenzahn Organics?

• Real Impact: You help shape a brand that truly makes a difference in the market and offers an alternative to large multinational corporations.
• Hybrid Model: We meet twice a week in our office to catch up. The rest of the week, you work flexibly from home.
• Full-time or Part-time: We adapt the model to your life. We are family-friendly.
• Flat Hierarchies: We communicate directly and openly, just as we do externally.

Sounds Like Your Dream Job?

Then we look forward to receiving your application! Please also indicate whether you would like to support us full-time or part-time.

Who We Are

At Löwenzahn Organics, we have a clear mission: We are rethinking the baby food market. We speak plainly, demystify topics that are often avoided, and create radical transparency. No marketing fluff here—just real facts and honest support for parents. We are modern, science-based, and passionate about what we do.

Your Mission

You bring our products to where parents are looking for and discovering them—and you ensure that every euro spent delivers measurable results. You manage our paid channels with a focus on performance, use data to make better decisions, and work closely with the content, design, and product teams.

• Campaign Management: You plan, build, and optimize campaigns, focusing on Google Ads, Meta Paid, and TikTok Ads. In the future, you will also manage additional channels such as Pinterest Ads.
• Product Feeds: You maintain and optimize the product feeds for each channel.
• Testing & Optimization: You develop hypotheses, test creatives, audiences, and bidding strategies, and derive concrete actions from the results.
• Creative Briefs: You provide clear briefs for ad images and videos and work closely with the content and design teams.
• Reporting & Analysis: You analyze performance data, build dashboards, and report transparently on ROAS, contribution margin, and other relevant KPIs.
• AI as a Smart Co-Pilot: You use tools such as Gemini, Claude, Langdock, or ChatGPT to speed up analysis, copy variations, and workflows.

This Is You

• You have experience in performance marketing: You have at least 2 years of hands-on experience with paid social and search campaigns, ideally in e-commerce.
• You know the channels: You have independently managed campaigns in Google Ads and at least one of the following channels: Meta Ads or TikTok Ads. Experience with Pinterest Ads is a plus.
• You think in numbers: You enjoy analyzing performance data, identifying patterns, and deriving actions from them. Proficiency with GA4 and tracking (pixels, Conversion API, consent) is essential.
• You have a creative eye: You understand what makes ads stand out in the feed and have an eye for creatives and video formats.
• AI expertise: You confidently and responsibly use the latest AI workflows for copy, analysis, and creative production.
• Self-starter: You work independently, proactively contribute your own ideas, and enjoy the dynamic environment of a young, fast-growing, international company.
• Fluent in German and English both spoken and written.

Why Löwenzahn Organics?

• Real Impact: You help shape a brand that is truly making a difference in the market and offers an alternative to large multinational corporations.
• Hybrid Model: We meet twice a week at our office to catch up. The rest of the week, you work flexibly from home.
• Full-time or Part-time: We adapt the model to suit your life. We are family-friendly.
• Flat Hierarchies: We communicate directly and openly, just as we do with the outside world.

Sounds Like Your Dream Job?

Then send us your application! We want to see what makes you tick. Feel free to include some work samples or case studies, such as campaign results or testing concepts. We look forward to hearing from you!

Who We Are

At Löwenzahn Organics, we have a clear mission: We are rethinking the baby food market. We speak plainly, demystify topics that others prefer to avoid, and create radical transparency. No marketing fluff here—just real facts and honest support for parents. We are modern, science-based, and passionate about what we do.

Your Mission

You make sure parents find us, understand us, and trust us—not just on Google, but also where more and more people are asking their questions today: in ChatGPT, Gemini, Perplexity & Co. You combine classic search engine optimization (SEO) with Generative Engine Optimization (GEO) and ensure that our content is cited and recommended in AI-generated answers.

• Content with conviction: You write blog posts, guides, landing pages, and newsletters that really say something. You explain complex topics such as nutrition, ingredients, and development in a simple, honest, and verifiable way.
• SEO strategy: You research keywords, plan content clusters, optimize existing pages, analyze technical fundamentals together with the team, and evaluate performance using tools such as Google Search Console and Google Analytics.
• GEO strategy: You understand how Large Language Models select sources and summarize content. You structure our content so that it becomes visible in AI answers: clear answers, clean structure, authority, citations, and machine-readable data.
• Monitoring & measurement: You build a reporting system that shows where we stand in classic search results and AI answers, and derive concrete measures from it.
• AI as a smart co-pilot: You use tools such as Gemini, Claude, Langdock, or ChatGPT to speed up research, briefings, and content production without losing sight of quality and factual accuracy.

This Is You

• You love plain speaking: You write directly, approachably, and without bloated phrases. Transparency is second nature to you.
• You know SEO in practice: You have initial experience in content creation and on-page SEO, as well as a good understanding of technical SEO.
• You understand GEO: You have explored how AI search systems select content and have initial experience optimizing content for AI answers.
• You have an eye for numbers: You can cleanly evaluate keyword research, ranking, and traffic data and derive decisions from it. You know how to use SEO tools such as Ahrefs properly.
• AI expertise: You know current AI workflows for text, research, and images and use them confidently without neglecting SEO relevance or quality.
• Self-starter: You work independently, enjoy the dynamics of a young, rapidly growing, international company, and proactively contribute your own ideas.
• German and English fluently in speech and writing.

Why Löwenzahn Organics?

• Real impact: You help shape a brand that is truly making a difference in the market and offers an alternative to large multinational corporations.
• Hybrid model: We meet twice a week in our office to exchange ideas. The rest of the week you work flexibly from home.
• Full-time or part-time: We adapt the model to your life. We are family-friendly.
• Flat hierarchies: We communicate directly and openly, just as we do externally.

Sounds like your dream job?

Then send us your application! We want to see what you're like. Feel free to include a few work samples, such as articles, SEO analyses, or AI projects. We look forward to hearing from you!

About Us

At Löwenzahn Organics, we stand for high-quality, uncompromising organic baby food. As a dynamic team in Mainz, we work passionately to enable parents to make the best decisions for their babies. To ensure our quality standards remain at the highest level, we are looking for a motivated and dynamic individual to join our team.

Your Mission With Us

You combine structured sales with strategic market development. You will identify new growth areas, develop compelling go-to-market approaches, and manage the entire sales process – from market and customer analysis, initial outreach, and negotiations to listing, activation, and the long-term development of accounts. 

Your Responsibilities

• You identify new categories, sales channels, and retail partners with relevant growth potential in the DACH region.
• You develop a structured pipeline for opening up new categories and acquiring new B2B and retail customers.
• You analyze market, competitive, and customer developments and derive concrete expansion and sales measures from them.
• You build and continuously develop relationships with retail partners in Germany, Austria, and Switzerland.
• You support expansion into other European markets, working with international partners and internal teams.
• You manage the sales process from initial contact, through proposals and negotiations, to contract conclusion and successful listing.
• Together with relevant internal stakeholders, you develop compelling arguments, assortment approaches, and activation concepts for new categories and markets.
• You manage existing accounts in a partnership-oriented manner and identify potential for additional listings, assortment expansion, and revenue growth.
• You maintain customer data, activities, sales opportunities, and forecasts in the designated systems and report regularly on progress and next steps.

What You Bring

Must-haves

• You have experience in B2B sales, account management, business development, or a comparable customer- and growth-oriented role.
• You can systematically open up new business areas, categories, or markets and develop solid business opportunities from initial contacts.
• You communicate fluently in German and have very good professional English skills, both spoken and written – English is essential for international collaboration.
• You have a good understanding of retail structures, customer needs, and commercial decision-making processes.
• You work independently, analytically, and organized, and can prioritize multiple market and customer initiatives simultaneously.
• You present yourself convincingly and reliably and enjoy building long-term business relationships in an international environment.
• You are proficient with standard digital tools, CRM systems, and sales-related reporting.

Nice-to-haves

• Experience in opening up new categories or markets in the food, FMCG, baby, or retail sector.
• Existing network in DACH retail or with European distribution partners.
• Experience with outbound sales, listing pitches, key account management, or international business development.
• Additional European language skills, especially French, Italian, Spanish, or Dutch.
• Experience with international market entries, distributors, or cross-border go-to-market projects.

Why Löwenzahn Organics?

• Direct collaboration: You will work in a warm team with flat hierarchies where your voice is heard. 
• Room to shape: We give you the space to manage your own projects and actively help shape our quality processes.
• Flexibility: Work at the customs port in Mainz (2 days a week in the office, the rest hybrid). 
• Meaningful work: A work environment where product quality and the next generation are at the center. 
• Growth: You will learn from experienced colleagues and have the opportunity to take on a key role with us in the long term. 
• Benefits: Become1 Card, Deutschlandticket, 30 days of vacation. 

Have we sparked your interest?

Then we look forward to receiving your application! Please also indicate whether you would like to support us full-time or part-time.